The Complete Merchant Guide
Start from zero, finish setup in 5 minutes, start taking orders today
This guide walks you through account registration, the merchant dashboard, building your menu, setting up tables and QR codes, managing orders, and advanced features — every step, end to end.
Create a Merchant Account
Your first step with OrderEase is a free 2-minute signup. 30 days free, no credit card required.
How to reach the signup page:
The restaurant name shown to customers on the ordering page
Your unique URL, e.g., orderease.com/my-restaurant
Login account, used for notifications
Account owner's name
Tour the Merchant Dashboard
After signing in you'll land in the merchant dashboard — the control center for your restaurant. Let's walk through each area.
Today at a Glance
Build Your Menu
The menu is the heart of OrderEase. Start by creating categories (Mains, Drinks, etc.), then add items to each.
Add Menu Categories
Inside "Menu", click the "+ New Category" button in the top-left.
New Category
Add Menu Items
Pick a category, then click "+ New Item" and fill in the details:
Click to upload image
JPG / PNG / WebP, max 5MB
Toggle Availability
Once items are live, use the availability toggle on the list. Sold out? Flip it off — the customer menu updates instantly and the item disappears.
Set Up Tables & QR Codes
Every table gets its own QR code. Customers scan and order — the system knows exactly which table they're at, so orders route perfectly.
Add Tables
Open "Tables" and click "+ New Table". Enter a table number and you're done. Use 1, 2, 3… or custom names like "A1" or "VIP Room 1".
New Table
Use a number or custom name (e.g., A1, VIP Room 1)
Download & Print QR Codes
Every table comes with its own QR code. Click "Download" to grab the PNG, or tap "Preview" to view it full-size.
Grab every table's QR code in one ZIP file
Takeout customers scan this QR — not tied to any specific table
Accept & Manage Orders
Once your menu and tables are set, your restaurant is live! Customer orders show up here the moment they hit Submit.
Order Status Flow
Advanced Features
Once you've got the basics down, these advanced features take your operation to the next level.
Custom Option Groups
Build reusable option groups in "Options" and attach them to any items that need them.
Analytics
The Analytics page offers 7 reporting views with CSV export.
Store Settings
Complete your store profile — customers see your name and cover image when they order.
PRO Plan Advanced Features
₱3,280/monthPrinter Setup (Optional)
Pair with a thermal receipt printer — orders print automatically so chefs never need to check a screen
Frequently Asked Questions
Do I need any technical background to set this up?
Not at all! The dashboard is built to be intuitive — even with zero technical background, you can finish the basic setup in 5 minutes. Need help? We're one chat away.
Can I edit the menu after it's built?
Yes — every change goes live instantly. Customers always see the latest menu after scanning, no reprinting required.
Can I change the store slug (URL) later?
Yes, inside Store Settings. But once you change it, the old URL stops working — and any printed QR codes need to be reprinted. Plan ahead.
How many locations can one account manage?
Today, one account maps to one store. For multiple locations, register separate accounts — or reach out to us about our multi-store enterprise plan.
Do customers need to download an app to scan the QR?
Nope! Customers scan with their phone camera and the menu opens right in the browser — no app install, no signup, they start ordering in 3 seconds.